User and Donor Privacy and Refund Policy. Updated January 1, 2017.
Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. However, outside of the Google Analytics platform, Feeding America may use unique IDs to link Personal Information to Google Analytics data. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
A Special Note About Children:
Project Feed does not knowingly gather any personally identifiable information from children under the age of 13. You must be 13 years of age or older to access the site. Project Feed has no interest in collecting information from children under the age of 13.
Binding Effect/Modification of Policy and Terms
By accessing the Project Feed Website, you agree that the terms, combined with your act of using the Website and/or services offered on or through the Website have the same legal force and effect as a written contract with your written signature and satisfy any laws that require a writing or signature, including any applicable stature of frauds. You further agree that you shall not challenge the validity, enforceability or admissibility of the terms on the grounds that it was electronically transmitted or authorized. In addition, you acknowledge that you have had the opportunity to print the terms.
Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Donor Privacy Updated January 1, 2016
As a donor submitting personally identifying information (“Personal Information”) to us or any of our staff, you consent to the terms and conditions of the policy and to our processing and use of Personal Information for the purposes stated below.
“Personal Information” is information that identifies you personally, such as your name, address, telephone number, and email address. We collect and store the personally identifiable information that you have provided us via one of the email addresses identified on our website or when you otherwise contact us in person, by phone or email, with a question. We collect your name, email address and other contact information if you register for an event. We also collect your name, email address, telephone number and payment information when you make a contribution, either on our website, at a special event, over the phone or by mailing in a check. The above list provides a sample of personal information that may be collected by Project Feed. From time to time, we may collect personal information from you in ways not described above.
Use and Disclosure of Personal Information
Changes to the Privacy Policies
Our Privacy Policies may change from time to time and all updates will be posted on this page.
Donation Refund and Cancellation Policy
For donations made using the website or or forms of acceptance and if you have made an error in making your donation or change your mind about contributing to Project Feed USA, we will honor your request for a refund made within 15 days of your donation.
To request a refund, call +1 (866) 648-6437. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
If you did not make your donation using the FeedUSA.org website, please get in touch with the Project Feed USA national office through which the donation was made to learn about applicable refund policies.